You have found the only, industry specific elite resource you will ever need to develop and grow your personnel…… according to your individual business needs. We train for: Internet Department, Sales Consultants, BDC, RMC, Customer Service Team, Greeter, Receptionist, Advisor anyone else in your dealership who communicates with your customers. Our Team of Trainers/Coaches will demonstrate and train to the automotive solution you seek.
And at a price you can afford. Our years of experience and commitment to quality have earned us thousands of loyal customers throughout the US, Canada, and Australia. We now bring the same exciting training to your dealership. Using state of the art tracking tools and Internet transparency we can monitor and respond to your teams’ needs quickly and make adjustments on the fly. We grow TEAMS, we improve MARKET SHARE, we improve CLOSING RATIOS, we guarantee it!
About The BDC
- The focus of the BDC is to maximize profitable vehicle sales by qualifying and delivering “hot leads” to your dealership sales floor through set Appointments.
- Following the submission of a lead, BDC applies concentrated personal telephone and email connections on days one to seven, in line with automotive consumer buying behavior.
- Rapid personal response within fifteen minutes of lead submission.
Heavily front-loaded activity to coincide with initial interest level. - Adaptive process tuned regularly to optimize results.
- Operates within safe customer tolerance limits.
- Actively seeks personal interaction to leverage proprietary Centric Sales process.
- Maximizes effect of the initial response from your dealership by skilled BDR.
- Projects positive image on behalf of dealership and reinforces your dealership brand.
- Sales & Marketing Engine’s ongoing interactive marketing cycles maintains contact and re-engages Customer.
BDC Process Flow
- Beat Your Competition to In-Market Buyers.
- Leverage Rapid Response to Increase Floor Sales.
- Consistent Ongoing Lead Follow-Up.
- Proven Sales Accelerator.
- Alleviate Personnel Turnover.
- Create Efficiency with More Qualified Prospects.
- Increase Market Share & Profits
Why we are different
We train only the most up to date best practices that set more appointments, have more customers show for the appointments, make customers loyal, generate more opportunities to sell cars, it’s that simple. We do NOT offer “Training in a box”, all training solutions are custom designed to meet the goals you outline. Our training fits your culture not the other way around. Using existing tools, CRM, ILM, PPC, DMS, we make accountability the foundation for training success.
Our experienced Trainers have real-world automotive retail experience as well as decades of experience in adult learning. We don’t just tell your team what to do, we sell them on why they should do what we teach, and then we SHOW them.
Every dealership we train improves, no exceptions, or your money back! We will design and implement a training plan with a predictable ROI that meets your needs and budget.
Call us today! (815) 378-5580
